Collaboration with Stakeholders
The Group promotes positive “Tai-wa” with all stakeholders, including customers, builds relationships based on mutual trust, and engages them in value creation to the greatest extent possible even during the COVID-19 pandemic.
“Tai-wa” with stakeholders (examples)
| Stakeholders | Our commitment to stakeholders | “Tai-wa” and departments in charge (examples) | |
|---|---|---|---|
| Customers | Create value to contribute to the resolution of social issues jointly with customers | Technology exchange meetings, joint development projects, customer satisfaction surveys, various negotiations and meetings | Sales departments, design/ development departments, field engineering departments, quality assurance departments |
| Employees | Give opportunities for further training and growth and provide a mentally and physically rewarding, safe and healthy work environment | Various training, labormanagement conference, occupational health and safety committee, employee survey, stress check, health guidance, internal communication, awareness raising | Human resources and corporate administration departments, public relations & IR departments |
| Business partners | Engage in fair and free competition, appropriate business transactions that are legally compliant and consistent with social norms, and responsible procurement activities | Business partner meetings, various business negotiations and meetings | Procurement departments |
| Communities | Engage in communities proactively to contribute to their development | Support for maintaining and developing traditional arts, participation in volunteering activities, sponsorship of professional soccer team, direct exchanges with local residents and companies in the neighborhood | CSR departments, human resources and corporate administration departments, environmental management departments |
| Shareholders/ Investors | Engage in constructive “Tai-wa” with stakeholders based on vigorous dissemination of information and share their views in the company for the creation and expansion of corporate value | Dissemination of information and response to inquiries through the website etc.; response to interviews with institutional investors, securities firms, and the press; General Meeting of Shareholders | Legal departments, finance & accounting departments, public relations & IR departments |
| Relevant organizations of which the Company is a member | Collaborate with various organizations and continue our efforts to resolve issues related to human rights, labor, the environment, anticorruption, and business | Vigorous participation in events organized by the organizations of which the Company is a member; disclosure of information on our initiatives through the website, corporate report, and other media | CSR departments, environmental management departments, business planning departments |
