TRANSLATION - FOR REFERENCE ONLY -
June 3, 2025
KOKUSAI ELECTRIC CORPORATION (President and CEO: Kazunori Tsukada, Head Office: Chiyoda-ku, Tokyo, Japan) has awarded “Top 10 Customer Service*1 (formerly known as 10 BEST Suppliers)” for 28 consecutive years in the "Global Semiconductor Supplier Awards*2 (formerly known as TechInsights Customer Satisfaction Survey)," a customer satisfaction survey conducted by TechInsights Inc. (hereinafter "TechInsights"), a technology and intellectual property consultancy for the microelectronics industry. We also ranked in the top 10 in both the "FAB EQUIPMENT" and "WFE TO SPECIALTY CHIP MAKERS (formerly known as The BEST in WFE Foundation Chip Makers)" categories.
The Global Semiconductor Suppliers Awards, a customer satisfaction survey that TechInsights (formally VLSI Research) has been publishing since 1988, evaluates semiconductor manufacturing equipment suppliers based on three key elements: supplier performance, customer service, and product performance, based on responses from semiconductor device manufacturers around the world. We have received the "Top 10 Customer Service" award, an overall ranking of large suppliers of semiconductor manufacturing equipment, for the 28th consecutive year, and were also ranked in the top 10 in both the "Fab Equipment" and "WFE to Specialty Chip Makers" categories. Our group's strengths of "Technology" and "Tai-wa" have enabled it to meet the diverse needs of its customers, which has earned it the trust of its customers and led to this award.
Under the corporate slogan "Technology & Tai-wa for Tomorrow," we will pursue economic, environmental, and social values from both business and ESG (resolving environmental and social issues and strengthening governance) aspects, with the aim of contributing to the achievement of SDGs and realizing a sustainable society and our group’s sustainable development.
*1: The “Top 10 Customer Service” acknowledge the top 10 semiconductor production equipment suppliers that have received high ratings from their customers, regardless of product type.
*2: “Global Semiconductor Supplier Awards” acknowledge semiconductor production equipment suppliers, categorized by product type such as production and test equipment, which have received high ratings from their customers.